Introduction
This Privacy Notice ("Privacy Notice") applies to Vika Learn's website, accessible at https://www.vikalearn.com, and the cloud-based educational platform accessible through that website, as well as any associated mobile applications ("Platform"). Vika Learn is owned and operated by Vika Soft, INC, ("Vika Learn," "we," or "us"). This Privacy Notice outlines how Vika Learn collects and uses personal data gathered through its website and platform. It also explains the choices available to you concerning the use of, your access to, and how to update and correct your personal data.
1. Personal Data We Collect
Vika Learn collects personal data from you through your interactions with us and our platform. This data can be provided directly by you or collected through your interactions, use, and experiences with our website and platform. The specific data collected depends on the context of your interactions and the choices you make. We may also obtain data about you from third parties.
Your choices are important to us. You may decline to provide personal data under certain circumstances. However, some of our services may require specific personal data for proper functioning. If you choose not to provide necessary data, certain features and services may not be available to you.
Personal data you provide to us: This includes information you directly provide when interacting with us, such as filling out forms on our website, engaging with chatbots, corresponding with us through various channels, or participating in Vika Learn-sponsored forums. It may include contact information (name, email address, company, telephone number, country, occupation, education, profession), as well as information related to your inquiries, requests, and any other interactions with us.
Payment Processing: If you purchase a subscription or services, we will collect payment and billing information, including credit card details. This sensitive payment data is securely processed through encryption using industry-standard security protocols and is managed by third-party payment processors. Our Privacy Notice does not cover the handling of personal data by third-party payment processors.
Personal data we collect about you from your use of our Site: We automatically collect information when you visit our website, whether or not you are a registered user. This includes technical information, details about your visits, and information regarding your activities on our website. This may encompass courses viewed, page response times, errors, time spent on specific pages, page interactions (scrolling, clicks, mouseovers), navigation methods, and methods used to contact our support teams. Technical information may include IP addresses, device identifiers, login information, browser details, time zones, plug-ins, operating systems, and device platforms.
Personal data processed through social media platform plugins embedded in Vika Learn’s website: We process personal data through social media plugins on our website. Vika Learn and these platforms may jointly control certain data related to your interactions with our website through these plugins. We defer primary responsibility under applicable regulations to the respective platform. Consequently, you should refer to the platform's privacy policies for detailed information regarding data processing and your rights.
Personal data we receive from other sources: We may receive information about you from third parties with whom we collaborate to provide, promote, or enhance our services. These third parties may include business partners, technical and payment service providers, advertising networks, analytics providers, and search information providers.
2. How We Use Your Personal Data
Provision of Services: We use your personal data to deliver our services through our website and platform, as this processing is necessary for the performance of a contract between you and us. These services may include access to our educational resources, account management, billing, and notifications about service changes.
Improvement of Services and Features: We use your personal data to enhance our website and platform by adding new content, features, or capabilities. This processing is based on our legitimate interests in providing improved services.
Personalization: With your consent, we use your personal data to improve your user experience based on your past interactions with our website and platform.
Account Activation and Maintenance: We utilize personal data, including device and subscription identifiers, to activate and maintain user accounts. This processing is necessary for the performance of a contract between you and us.
Support: Your personal data is used to respond to your requests for assistance, such as password resets and troubleshooting, in compliance with the contract between you and us.
Social Media Analytics: We leverage your personal data for social media-related analytics, enabling us to develop commercial activities and enhance our products and services.
Safety and Security: Personal data is employed to safeguard the security and safety of our users and our website, including the detection of malware and malicious activities, and monitoring for violations of our terms of use. This processing is based on our legitimate interests in ensuring security.
Communications: We use your personal data to communicate with you regarding your account and use of our website and platform. This is necessary for the performance of a contract between you and us.
Marketing: With your consent, we provide information about our services that may interest you and improve your interaction with our website and platform. These communications may include newsletters, promotional emails, and market research requests. You can opt out of receiving marketing emails by updating your communication preferences.
Prize Promotions and Events: We use your data to administer prize promotions and events when you have consented to participate.
Reporting and Business Operations: Personal data is utilized for internal operations, troubleshooting, data analysis, research, and reporting, all in pursuit of running our business smoothly and enhancing our services.
Legal Compliance: We may process personal data to meet legal obligations, such as reporting prizes or awards to relevant taxing authorities.
3. Reasons We Share Personal Data
We share personal data in a manner consistent with the purposes for which it was collected, and we do not process personal data in ways that are incompatible with those purposes. Here are the reasons we may share personal data:
Use of Personal Data by Vika Learn Affiliates: Vika Learn affiliates may process your personal data to provide support and other services. You can find a list of Vika Learn affiliates on our website.
Engagement with Vika Learn Suppliers: Occasionally, we engage third parties to perform certain business-related functions, such as email communication, payment processing, or market research. We may also share your email address with third parties like Google, Facebook, Instagram, LinkedIn, and Twitter for customized marketing purposes on their platforms. These third parties only receive information necessary for the specific tasks they perform and are prohibited from using your personal data for other purposes.
Engagement With Technology Vendors: We share user engagement data with third parties related to our platform. For example, if you view a course associated with a specific technology vendor, we may share relevant information, such as course minutes viewed, Skill IQ levels, and other data, to improve our platform content and collaborations. This data does not include personal data unless specifically requested and consented to.
Business Plans and Company Partnership Subscriptions: If your subscription is provided by your employer or group sponsor, any data collected through your registration and use of our services may belong to your employer or group sponsor. Your employer or group sponsor controls your Vika Learn subscription, and we act as a data processor under their instructions. If your employer or group sponsor requests the transfer of your data to your personal account, they will contact Vika Learn directly to make arrangements.
Corporate Transactions: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of Vika Learn's assets, personal data may be transferred as part of the transaction.
Legal Compliance and Enforcement: We may share personal data when we believe it is necessary to comply with legal obligations, respond to legal requests, protect our rights, privacy, safety, or property, or enforce our terms of use.
4. HOW TO ACCESS AND CONTROL YOUR PERSONAL DATA
You can also make choices about the collection and use of your data by Vika Learn. You can control your personal data that we have obtained, and exercise your data protection rights by contacting us or using features we provide. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law or your employer or group sponsor (where applicable).
Control the use of your data for interest-based advertising via the following:
- Utilize the “Unsubscribe” link found in the marketing emails we may send to you; or
- Contact us at contact@vikalearn.com. Before helping you with your inquiry, we may ask to verify your identity or the identity of your authorized agent.
Not all personal data processed by Vika Learn can be accessed or controlled via the methods above. Please note that you will not be able to opt-out from our communications that are related to the ongoing service and support of your account. Such communications shall not be considered marketing communications. Additionally, any personal data that you provide to third parties directly, such as our third party payment and subscription providers, can only be controlled directly by contacting such parties.
5. COOKIES AND SIMILAR TECHNOLOGIES
Vika Learn and its affiliates use cookies or similar technologies to collect and store certain information. These typically involve pieces of information or code that a website transfers to or accesses from your computer hard drive or mobile device to store and sometimes track information about you. Cookies allow us to create a unique device ID, enable you to be remembered when using that computer or device to interact with websites and online services, and can be used to manage a range of features and content, including storing searches and presenting personalized content. The Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a feature-rich and personalized user experience when you interact with our Site and also allows us to improve our Site. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. We provide you with information about how to disable cookies in the table below. However, you may not be able to take full advantage of our Site if you do so.
A number of cookies we use last only while you are on our Site and expire when you close your browser or exit our Site. Others are used to remember you when you return to our Site and will remain for a longer period of time.
We use the following types of cookies:
- Essential: These are cookies that are required for the operation of our website and under our terms with you. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart, or make use of e-billing services.
- Performative: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us for our legitimate interests of improving the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Analytics: These are used to recognize you when you return to our website. This enables us, subject to your choices and preferences, to personalize our content, greet you by name, and remember your preferences (for example, your choice of language or region).
- Advertising: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information subject to your choices and preferences to make our Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
We may also work with advertising networks that gather information about the content on our Site you visit, and on information on other websites and services you visit. This may result in you seeing advertisements on our Site or our advertisements when you visit other websites and services of third parties. For more information about how to turn this feature off, see below or visit http://optout.networkadvertising.org/ and learn more about opting out of targeted ads. There you will find links for resources specifically for citizens of the United States, Canada, and the European Union.
Disabling Cookies
The effect of disabling cookies depends on which cookies you disable but, in general, our Site may not operate properly if all cookies are switched off. If you only disable third-party cookies, you will not be prevented from making purchases on our Site. If you disable all cookies, you will be unable to complete a purchase on our Site.
If you want to disable cookies on our Site, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below:
For Google Chrome:
- Choose Settings> Advanced
- Under “Privacy and security,” click “Content settings”
- Click “Cookies”
For Safari:
- Choose Preferences > Privacy
- Click on “Remove all Website Data”
For Mozilla Firefox:
- Choose the menu “Tools” then “Options”
- Click on the icon “Privacy”
- Find the menu “Cookie” and select the relevant options
Where you have not set your permissions, we may also separately prompt you regarding our use of cookies on our Site. Except for essential cookies, all cookies used on our Site will expire after two years or sooner.
6. SECURITY OF PERSONAL DATA
Vika Learn is committed to protecting the security of your personal data. We use a variety of security controls and procedures to help protect your personal data from unauthorized access, use, or disclosure.
7. ACCESS TO THIRD PARTY SERVICES
This Privacy Notice applies only to our Site. The Site may contain links to other web sites not operated or controlled by us. The policies and procedures described here in our Privacy Notice do not apply to websites or other services that Vika Learn does not operate or control. These links from our Site do not imply that we endorse or have reviewed those websites including their privacy terms. When you leave our Site for a third party website, you will be subject to the terms of use and privacy terms associated with that third party website.
8. INDIVIDUALS SUBJECT TO THE GDPR
If your personal data is subject to the GDPR, the following apply to your personal data.
Vika Learn is acting as a data controller of your personal data when you access our Website and view information about us and our technology, communicate with us, download documents, register for events, and consent to receive marketing communications from us and our affiliates.
If you are registered as a user of the Platform under the Vika Learn Individual Terms of Use, then Vika Learn is the data controller for all personal data provided by that user and collected by the Platform as the user accesses and uses it. We strictly prohibit you from providing any sensitive personal data.
9. INDIVIDUALS’ RIGHTS UNDER GDPR
We remind you that you may at any time exercise the following rights:
- The right to request access to your personal data;
- The right to rectification or erasure of your personal data;
- The right to restrict processing concerning your personal data;
- The right to object to processing concerning your personal data;
- The right to data portability;
- Where data processing is based on your consent, the right to withdraw consent at any time;
- The right to lodge a complaint with a supervisory authority.
10. ENFORCEMENT AND DISPUTE RESOLUTION
Any questions or concerns regarding our use or disclosure of personal data should be addressed to Customer Support at contact@vikalearn.com. We will investigate and attempt to resolve any complaints and disputes regarding the use and disclosure of personal data in accordance with the provisions of this Privacy Notice.
11. RETENTION OF PERSONAL DATA
Generally we will keep your personal data for the duration of our relationship with you. After our relationship ends, we will retain your personal data for a period of time that permits us to satisfy the following purposes: record retention as may be required by applicable law; for use in a legal claim or proceeding; or to address any complaints regarding our services or the Website.
12. CHANGES TO THIS PRIVACY NOTICE
We update this Privacy Notice when necessary to provide greater transparency or in response to:
- Feedback from customers, regulators, industry, or other stakeholders;
- Changes in our products; or
- Changes in our data processing activities or policies.
When we post changes to this policy, we will provide a version and effective date for the most recent terms. If there are material changes to the policy, such as a change to the purposes of processing of personal data that is not consistent with the purpose for which it was originally collected, we will notify you either by prominently posting a notice of such changes on our Site before they take effect, or by directly sending a notification via email to all registered users of the Platform. We encourage you to periodically check this policy for most recent updates.
13. HOW TO CONTACT US
Questions or comments regarding this Privacy Notice should be submitted to Vika Learn by email or phone as follows:
- Email: contact@vikalearn.com
- Phone: +1 (646) 722-8456
- Physical Address: 3810 Fort Hamilton Pkwy, Brooklyn, New York, 11218